Interesting post over on Ars Technica – Microsoft does a blind test with Windows XP users, telling them that they are testing a new OS. It is really just Vista. And the overwhelming majority are impressed.
As I have said frequently before – Vista’s problems are (for the most part) not technical – they are marketing and perception. It reminds me of a term from (I think) Tom Peters in Thriving on Chaos – “relative percieved product quality”. It is not the true qualty that drives consumers, it is all about perception.