User Interface Things I Hate #1543

Whenever I send a text message on my cell phone, it pops up a message (and plays a sound) telling me that the message was successfully sent – forcing me to dismiss the message if I want to do anything else.

Don’t tell em the message was sent – I assume it was sent, becuase it is sent 99.99999% of the time. Only tell me on the rare occassion it isn’t sent (which has never actually happened to me), because that is the only time I have to do anything. Think of all the annoyance that would save.

CRTC and Bell – working together to move us back to the Internet Dark Ages

CBC News – Technology & Science – CRTC approves usage-based internet billing

Once again, our courageous, politically appointed representatives at the CRTC collaborate with Bell to move Canada back into the Internet Dark Ages. Isn’t this going to do wonders for our high tech industry (except Bell, of course).  We already have this kind of model for mobile internet, and it is what is holding back mobile internet adoption in this country.

I tell you what – any party that runs in the next election with an iron-clad commitment to scrap the CRTC on its first day in power, and fire everyone that works there, gets my vote.

Watching R-rated movies, early alcohol use linked – Paging Dr. Gupta – CNN.com Blogs

Watching R-rated movies, early alcohol use linked – Paging Dr. Gupta – CNN.com Blogs

This kind of crap science just annoys the hell out of me – what they have identified is a correlation. This says absolutely nothing about any kind of causal relationship between R-rated movies  and early alcohol use.

The article quotes one researcher as saying "No one is suggesting that R-rated movies alone are the cause of early onset drinking but it’s certainly a factor". I would like to know what proof implies that “it’s certainly a factor”.

Again, statistical correlation does not imply a causal relationship!

Ben Roethlisberger deserves at least two-game suspension – Peter King – SI.com

Ben Roethlisberger deserves at least two-game suspension – Peter King – SI.com

More of the same crap I complained about with respect to Michael Vick, only worse in this case because Ben not only was not convicted of anything, he was not even charged with anything. Without getting into whether Ben is acting like an idiot, lets think about it this way…

Say you were accused of a crime. The police investigated, and let you go on your way. After further investigation, prosecutors decided that there was not enough evidence to charge you with any crime. Would you feel your employer would be justified in suspending you without pay for two weeks? Or would you be on your way to a lawyer if your employer tried this?

Everyone keeps saying that star athletes need to stop feeling that they deserve special treatment when they act out. Well, I agree – they should not be treated differently, either in terms of leniency or punishment.

Joe Posnanski – what a moron

Brett Favre faltered in Vikings’ NFC title game loss to Saints – Joe Posnanski – SI.com

Ok – I was tempted to blog about the Vikings-Saints game on Sunday night, but really did not have anything to say that was not obvious.  This column, however, brought out the need to say something.

First off, is this writer the biggest freaking moron in the world?

To say that Favre threw the ball that was intercepted because he was afraid to get hit is just silly. This is a guy who stood in the pocket and got pounded into the (fake) dirt almost every time he dropped back to pass on Sunday night.

And he got back up, every time.

He got drilled by New Orleans’ #93 after handing the ball off in the first half. And jumped right back up.

He got driven into the ground in the fourth, drawing a personal fowl. And got back up.

He got hit high and low a couple of plays later, in what should clearly have been a penalty under the “Brady Rule”. He had to be helped off the field, but was right back out there the next play.

I lost count of the number of times Favre was hit and hit hard. And then add to that the number of hits he dodged (which he still does damn well for a 40 year old guy).

And yet he continued to play, continued to fight.

I would say that Favre’s performance on Sunday was one of the toughest I have ever seen, in any sport.

As for the “He should have run it” argument, are we forgetting the fact that a few minutes earlier it looked like Favre would not be able to walk, let alone run?

Let’s look not at the whole “Favre lost the game” delusion.

This highlights, in part, the folly of Favre’s return this season. It was clear from the start that if the Vikings were to go all the way, then it would be credited to “the team”, but if they failed to it would be “Favre’s fault”.

But let’s look at how they got to the point of needing last minute heroics. Lets look at the ball carriers of the Vikings putting it on the ground 6 times. Lets look at Percy Harvin fumble putting the Saints 7 yards from a touchdown that gave them a 7 point lead, when the Vikings defence had shut them down through the entire second half. Lets talk about an offensive line that left Favre dangling in the breeze almost every play. Lets talk about the complete mental lapse that led to 12 men in the huddle (after a time out to get things organized, yet).

Like their season, this was a team effort. No one player should be singled out. But of course, Favre gets the blame.

Was the decision to throw, and throw where he did, a bad one? Sure. But if he had managed to force it where he wanted it (as he has so many times before) he would have been a hero, not a bum.

But the fact is, he would not have been in the position to have to make this play if not for all the other errors the Vikings committed throughout the game.

I really get sick of wannabe, sideline athletes (even long term, successful ones like Posnanski) sitting back and questioning the toughness and commitment of someone like Favre. 

As for Posnanski’s final question “So: What makes Brett Favre NOT run?” – well, leaving aside the fact that he could barely walk, let a lone run, maybe it was the fact that he has been playing QB for almost 20 years, and may actually see things that morons like you don’t.

US vs Canadian Healthcare – a follow up

A few weeks back I posted on my personal experience with US versus Canadian Healthcare

This week, I received the paperwork from my insurance company to sort out the expenses for my adventure in LA. Just to refresh your memory, while in LA I became very sick, and ended up going to an ER at a nearby hospital. While at the ER, I spent 8+ hours in the waiting room, and about 2 actually being treated. A doctor saw and evaluated me. I was monitored for heart rate, BP, etc., had some blood work, and was given an IV for fluids and some meds. I was then given a prescription and discharged.

The cost for this treatment? Just shy of $3500.

No wonder the healthcare system in the US is as screwed up as it is! 

The Wonder Of Apple’s Tablet – washingtonpost.com

The Wonder Of Apple’s Tablet – washingtonpost.com

Well, well, well….yet another “hype” article for the rumoured (though probably real in some form) Apple Tablet. I must admit, that I am of two minds on the the Apple Tablet (what ever it is will be called). On the one hand, I am very interested in seeing what Apple does with the idea. Will it be a real tablet, or will it just be a big iPhone? Will it run the iPhone OS or a real operating system?

I am mostly concerned simply because it comes from Apple. I personally find Apple to be one of the most troubling companies on the planet. Their closed systems and closed attitude towards the rest of the computing world bother me. Even worse are Apple fans. I dread to see the Apple Tablet merely on the grounds that 6 months later all of Apple fandom will be declaring loudly “how brilliant Steve Jobs is – he invented the Tablet!”.

Back to the article in the Washington Post. The author rightfully asks the question “Why would anyone want a tablet computer?” I personally love them. I have been using them for years (remember this for next Christmas kids – APPLE DID/WILL NOT INVENT THE TABLET PC). I have written several other posts about why I like them, and where I would like them to go in the future. Right now I have two Tablets – one is a slate model which I love. The other is the convertible Tablet given out to attendees at Microsoft PDC . This one has a great multi-touch interface running Windows 7. Its only weakness is pour handwriting support due to interference between touch capabilities and handwriting. In the house we also have two HP Touchsmart convertible tablets. These both support multi-touch and handwriting extremely well, and are well priced at just under $1000 (in Canada).

(Note here that MS already has a multitouch interface that supports gestures, handwriting, and runs a real OS, so is useful beyond just being another gadget.)

Now for the stupidest statement in the Washington Post article (possibly the stupidest tech statement made this year):

“The truth is that most of us don’t understand the allure of a tablet computer because they’ve all sucked up until now.”

Ok, the author just revealed himself to either be a moron, woefully uninformed, or just completely lacking in objectivity (perhaps stemming from the Crunchpad association). There are a number of very good tablets out there (and have been for a number of years). Any of the tablets from Motion Computing are great, though they are not consumer oriented (I have been using an LE1600 personally for 4+ years). The HP tablets have been consistently good. I have also heard great things about Toshiba, Fujitsu, and Dell tablets. The one complaint I have about all of them (except maybe the HP Touchsmart) is that the prices are way too high, but that is improving.

I will say I really want more out of a Tablet, as I said in a previous post. But that does not mean that all of the existing devices suck. Such a broad generalization, is well, just stupid.

Here is another statement from the article:

We’ll be living in a future with Minority Report, Star Trek, and Avatar interactive technology

it is interesting to note that the user interface in Minority Report was actually inspired by another non-Apple device – the Microsoft Surface.

The last quote I will take from this article is

Part of it is that Apple has a sterling record with consumer-oriented products.

Well, seems to me that Apple has failed a few more times than the author mentions. Seems the Mac Book Air didn’t do so well. Going back much further, anyone remember Steve Job’s Newton? Going back even further, Apple could be the dominant desktop OS right now if not for Job’s immeasurable ego back in the 80s (has that changed at all?).

My big concern here is how much of the consumer community reads and believes unsubstantiated drivel like this, and so dismisses anything non-Apple without even looking at it.   

A big part of the blame for this has to go to Microsoft, as well, and their atrocious marketing department. Tablet PCs have been around since 2002, and yet I still get stopped everywhere I travel by folks asking what my tablet is. How is that for getting the word out on one of your coolest technologies? It does not help that the press does not like to write about anything Microsoft because it is not “cool” to support MS.

So please folks, remember this – multi-touch, gesture-based computing is real and available today, and it is not from Apple. In addition, it runs an OS that lets you use everything you have been used to using, and does not lock you in to buying everything you ever want through Apple. And, you can even replace your own battery, unlike most Apple devices 🙂

PS – More hype for the “Apple saves the tablet” community is here. Also there is an older article Why Have Tablets Flopped? Here Are Five Reasons referenced. Of the five reasons quoted, only one is valid – price. Note also that the only pictures they use are of the Newton – the only real failure of the bunch. It is really sad that all of the media writing about tablets seems to have drunk the Apple Koolaid.

Free Upgrade to Windows 7!

I really have to laugh at the anti-Microsoft crowd, Mac fans, and open source crowd who argue that MS should argue that everyone who has Windows Vista should be given a free upgrade to Windows 7. They argue that because Vista was supposedly crap that they should be given the next version free.

Leaving aside the fact that most of the people who have complained so loudly about Vista are either uninformed users, journalists and others who make their living bashing anything MS (or the people who read them), or get all of thier information from Mac commercials, there is simply no argument for being given the next version free.

Say you went out and bought a car. A couple of years later, the manufacturer relases a new version of your car. How would your dealer react if you went in and asked for a free upgrade to the newer version of the car? Think you would have much luck with that?

How about your laptop – think you should get free upgrades to that every couple of years? How about your TV? Or cell phone? Or anything else in your life?

Unfortunately, no one sees software the same way that they see more tangible, physical items like cars and computers, even though the software frequently costs significantly more in R&D that the hardware does.

So go ahead – ask MS for a free upgrade. Just make sure you do the same to your car dealer, computer dealer, and be prepared to have all of your customers expect the same from you!

Why are wireless data rates in Canada so absurd?

I recently bought a SIM card for the Acer laptop I got at Microsoft PDC. Although it took a hour or more to get the new SIM card set up and provisioned (because the guys at Sounds Fantastic had never provisioned a laptop that had a built-in 3G card), it is sedt up and works great.

My only complaint is with the price of data-only plans here in Canada. I mean, $30 for 500 mb? $85 for up to 5 gb? Why do we not have reasonably priced “all you can eat” plans like they do south of the border?

The answer came to me while I was waiting for my card to be provisioned – the phone and cable companies here in Canada cannot afford to reduces wireless data prices. If people could buy high speed wireless broadband for a price comparable to their home internet service, why would they buy DSL or Cable internet? This would effectively kill one whole profit stream for the Phone and Cable companies.

While I understand this form a business perspective, it concenrs me that this is holding our nation back in terms of development of mobile applications and services which take advantage of wireless broadband. Should the existing carrriers be allowed to artificially inflate wireless broadband rates in order to protect their wired internet businesses, to the detriment of the country as a whole?

Isn’t this what the CRTC shuld be protecting us against? God knows the CRTC needs SOMETHING useful to do!

US vs Canadian Healthcare – a story of personal experience

As anyone not in a coma knows, there is a great deal of debate in the US right now about Health Care Reform. During this debate, there are many references to the Canadian Health Care system, typically by Americans who have absolutely no idea what the hell they are talking about – including a former governor of Alaska. It is referred to as “socialized medicine”, and Americans argue that it reduces efficiency, costs the government great sums of money (note that the US government already spends more per capita on health care than the Canadian government does), reduces innovation, has longer wait times, and even leads to people dying while awaiting treatment.

I recently became ill while in Los Angeles for a conference. While being sick is never a fun experience, being diabetic and being sick while travelling in a foreign country by yourself is especially stressful.

However, this gave me an opportunity to experience the US health care system first hand, albeit a little superficially. Also, since my employer provides me with out-of-country health insurance, my experience is from the perspective of someone with health insurance, not someone without. In addition, my opinion of the US health care system is based on a single experience, not a broad sample.

Lets start with my arrival at the ER. I arrived at about 9 PM on a Tuesday evening.The first step was to fill out a little form with basic information – name, address, nature of my complaint. This form is passed through a little hole in the plexiglass partition, and my information is entered into their computer system. I then waited about an hour to see the triage nurse and be prioritized. Between myself, my wife and my kids, I have been at emergency rooms in New Brunswick, Ontario, and Alberta, and do not recall ever waiting more than a small number of minutes to be triaged. It should be noted that the triage process seemed to be mostly a “first in, first out” kind of process – I did not notice anyone being triaged faster based upon the nature of their complaint.

After being triaged, I guess I was ranked fairly low in terms of priority (hey, I was only vomiting up large amounts of blood), because I then sat from about 10 PM Tuesday evening until 4:30 AM Wednesday waiting to see a doctor. Many people came in, were treated, and left before I was seen, but I understand that once you are triaged, priority are based on who is at the most risk. I also understand that I was only seeing the “walk in” side of the ER – there was another whole flow of patients coming in through the ambulance entrance with a fair number of trauma patients. Still, 7 and a half hours of waiting to see a doctor is longer than anything I have seen in the Canadian health care system. And remember, I was at a private hospital in LA, not a public clinic. I would thus expect that this was on the good side with respect to performance.

Once I actually got to see the doctor, I was treated fairly quickly. Note that the goal was not to treat the root cause in my ailment, the primary intent was to stabilize my condition so that I could return to Canada for full treatment. At this, they were very efficient, and I was out in about 3 hours. It was also made much more smoothly because my out-of-country health coverage worked very well with the hospital’s admissions/accounting people with regards to payment. God only knows how the experience would have played out had I not had insurance.

In short, my visit to the ER in Los Angeles involved wait times which were significantly longer (for both triage and treatment) than anything I have ever experienced at a hospital in Canada.

To finish off the story, I will describe my follow-up treatment after returning to Canada. On the Wednesday following my return to Canada, I called my family doctor, and got an appointment to see her that afternoon. After that appointment, she referred me to a GI specialist, who I saw the next afternoon. He decided I needed an endoscopy, which happened the next day. Seems pretty efficient to me!

Perhaps Americans (especially American citizens) should educate themselves on the reality of the Canadian Health Care System rather than blindly believing the rhetoric of their politicians who are bought and paid for by the insurance companies and HMOs, or simply know nothing about the Canadian system which they are criticizing.