Don’t hide or disable menu items?


I wholeheartedly disagree with this over on Joel on Software.

Actually, I agree with not hiding functionality, but nothing (including menu items) should be enabled in the UI if it is not possible to perform that function. That is not to say developers should be lazy – don’t just disable things because it is inconvenient for you (the developer) to let them do it. If it is reasonable, leave it enabled, and lead the user through what they need to do to perform the task.

However, there are things in most programs which you really cannot do at a certain point in time, and that should be clear to the user, along with why it is not possible, and how to proceed. The user should never be left at a dead end. On the same not, however, the user should never be led to believe something is possible, only to be denied.

As I write this, I figure I do not wholeheartedly disagree, but I do disagree – like most broad, generalized statements,  it is wrong, or at least not entirely right.

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About

I have been working in the world of technology for 25-odd years. I am an entrepreneur and consultant, focused on software solutions, social networking, and innovation processes. Currently, I am a Principal Consultant with T4G Limited, specializing in Portal Technologies (including SharePoint), software/systems development, service oriented architectures, and many other things which I will probably not remember until I need to use them. Prior to that, I was VP of Technology at Whitehill Technologies, Inc., where I spent almost 9 years helping to grow the company from a start-up to one of the most successful private software companies in Canada. Prior to that I worked on internet conferencing using early VoIP, and on large military communications projects. Before even that, I worked in satellite control, and remote sensing. Going way back to university, my focus was on theoretical physics and astrophysics. Currently my interests revolve around most aspects of software development, from technologies to management, and in the area of defining sustainable, repeatable processes for innovation within technology organizations. I also have a particular interest in Tablet PC technologies – I have been using one for several years, and I love it. On the personal side, I still have a strong interest in all aspects of science, especially physical sciences, as well as philosophy and comparative religion. In addition, I am into music, playing guitar (badly, I am sorry to say), and reading almost anything I can lay my hands on. I am also a member of the IEEE/IEEE Computer Society, and of the Association for Computing Machinery.

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Please keep in mind that any opinions, points-of-view, comments, or other content which I post to this site are mine and mine alone. They in no way reflect the views of my employer, my country, my dog, my cat, or anyone else you can think of. To paraphrase Monty Python, "That is the theory that I have and which is mine, and what it is, too."

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