Windows 8: 5 Things that Really Bug Me

I have been running Windows 8 for a while now (as many people have, given Microsoft’s approach to releasing “previews”). I started playing with it just after the //Build/ conference in 2011, and switched to running it full-time on all of my day-to-day computers back in June. I even blogged a bit about my initial experiences, but I stopped because there was not that much to write about. It is my personal experience that once you get past the initial shock of the user interface changes, doing day-to-day work on Windows 8 is not all that different than Windows 7 (note I am referring to Windows 8 here, not Windows RT).

I really like Windows 8, but I am not sure I would upgrade to it “just because”. If it is on a computer I buy, I will enjoy using it, but will likely not upgrade any more machines.

But…there are some things about Windows 8 that annoy me to no end. Like most things Microsoft does, Windows 8 is 80% great, and 20% ranging from annoying to intolerable. Here are my top 5 issues (at least for today).

It Is Not Finished

This has been said by many reviewers. Some refer to it as not finished, others as schizophrenic. Still other descriptions have been even more colourful.

My issue is specifically with the features which require you to switch to the traditional desktop to do things.

One example is computer settings. While the Settings charm allows you to get to some settings (either directly or via the Change PC settings link), the vast majority of settings require you to jump to the Desktop and open the Control Panel, just as you always have.

Sorry, Microsoft, that is just plain lazy. If there is a setting to which you want users to have access, then present it through your Modern UI.

Another example is Windows Explorer. Why do I have to go to the Desktop to move files around, look for files, etc. I can see maybe having the Desktop Windows Explorer there as a last resort, but I should be able to do anything a normal user would want to do with files through the primary UI. If Microsoft cannot figure out a good way to use the Modern UI paradigm to implement file manipulations, then it isn’t a very strong paradigm.

 The Mail App

I am torn on my opinion of the Mail app. Actually, no I am not – I hate it.

For the most part, there is nothing intrinsically wrong with it (other than the lack of support for POP3 – I mean come on!). There is also nothing especially right about it either. It looks like pretty much every other mail client out there.

When I read the post Building the Mail app, it is clear that the team put a lot of thought into how to build the Mail app. Unfortunately, much of it was wrong.

Yes, it supports various “Windows 8 glitter”, like sharing contracts, search, Live Tiles, pinning accounts, etc. But is that enough?

I really would have liked to see email “reimagined” a little . The way it came out just looks like traditional email prettied up a little (very little). Could no one imagine any strategy using the Metro design language/Modern UI to actually make working with email better?

The PDF Viewer

What could go wrong with a PDF Viewer, right?

Well, how about not remember things like how I use the software? Or at least giving me the ability to tell the software what settings I want to change?

The big one for me is Continuous versus Single Page reading. I like to have PDFs in continuous mode. And, every time I open a PDF in the PDF App, I tell the app I want to use Continuous view. And every time, it forgets.

I know this is a nit-picky kind of thing – but it is endemic in Microsoft’s Apps. To not remember my preferences automatically is bad design. To not even allow me to set my preferences is unforgivably bad design.

SkyDrive App

Ok, this is another very small thing, but I run into it so often that it drives me nuts.

Open the SkyDrive App, select a file, and click the download charm. You are then presented with a UI to allow you to choose a destination folder, and a button that says “Choose this folder”. So far so good, right?

Click the button. The button then switches to say “Ok”. Congratulations! You have now added one completely useless interaction to something I will do all the time. Yes, I might have selected the wrong folder, but it is hardly irreversible. If it is the wrong folder, I can move it. Don’t annoy me on every interaction, just to handle the “exception” case.

Office Apps

I am not talking about the Office Desktop applications here, or even the Office RT applications, but about the Modern UI/Windows Store apps – OneNote MX, and Lync 2013.

Both of these are cute proof-of-concept sort of apps, but they are functionally really disappointing. I sympathize that the Office team was probably brought into the game quite late, and that they were in middle of their own major product release cycle, but better not to release anything that what you have. Neither of these are good examples of Modern UI apps, and some of the missing pieces are really stupid (why can’t I change the pen colour in OneNote MX? why can’t I pin a User or Group from Lync to the Start menu?)

There are other things that bug me, but these are the five which are top of mind today. I also kind of annoyed at some of the limitations of the App development model, but that will have to wait for another post!

 

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Windows 8 Adoption: My Predictions

With Windows 8 rumoured to go RTM near mid-year, and released before year end, I thought I would hazard a few predictions about its acceptance/adoption:

The new Windows 8 Start Screen, making use of ...
(Photo credit: Wikipedia)

  1. Apple users will hate it. Why? Because it is not from Apple, and nothing cool can from from anyone but Apple.
  2. Linux users will hate it. Why? Because it is from Microsoft, and Microsoft is the root of all that is evil in the universe. Oh, and it has a GUI.
  3. Android users will hate it. Again, because it comes from Microsoft.
  4. Many Microsoft fans will love it, but will be afraid to admit it in front of their “cool” Apple and Android friends.
  5. Microsoft Marketing will fail. I hope this is not the case, but the last half dozen years or so leads me to believe that Microsoft cannot communicate with consumers (except XBox consumers, and gamers are a little different anyway)
  6. Other than on a tablet or other touch device, no one will upgrade to Windows 8 until they absolutely have to (unless I am wrong and Microsoft marketing hits it out of the park).

I don’t think these are particularly high risk predictions!

P.S. – I personally really like Windows 8 and the Metro UI (not crazy about the HTML5 + JavaScript development model, though).

Windows 8 is for the Right Handed?

As I have played with Windows 8 (both the Developer Preview and the Consumer Preview), I have gotten the distinct feeling that it has been developed assuming a right-handed user. For example, access the system charms works much more consistently with my right thumb as opposed to reaching across with my left hand.

Tonight, while reading through some of the developer documentation for the consumer preview, I came across the following statement:

Untitled

Apparently it is ok to ignore 10% of the population when designing your user experience.

Samsung SUR40 for Microsoft Surface Receives Best of Innovations Award at CES

The Samsung SUR40 for Microsoft Surface (the Surface 2.0), which was announced at last year’s CES, has been awarded a “Best of Innovations 2012” award (http://blogs.msdn.com/b/surface/archive/2012/01/13/ces-award.aspx).

Compared to the Surface 1 unit we have in T4G’s Moncton office, this is a great step forward. The Surface is a computer vision based system for doing multitouch systems. In Surface 1.0 this meant that the solution relied on a DLP projector, and a set of cameras to detect touches by fingers or objects. This made the Surface 1 large, heavy (around 200 lbs), and limited deployment options (for example, the Surface had to be horizontal.

Surface 2 is still a computer vision based system, but uses a new technology called “PixelSense”, in which there is an IR sensor attached to every pixel. This allows the device to be much thinner than the original (about 4 inches), and weigh less than half as much. It also allows it to be deployed horizontally, vertically, or anywhere in between.

Other specifications have also been greatly improved. The Surface 2 is a FullHD 40 inch LCD, compared to the original unit’s 32 inch, 1024×768 DLP projection. The new Surface also has considerably more processing, video and memory capacity than the original (as it should – the original’s specs were from 2007!)

It is also made of Gorilla glass, making it say to deploy in “uncontrolled” environments. When it was announce last January, it was the largest piece of Gorilla Glass ever produced, but at CES 2012, Perceptive Pixel demonstrated an 82 inch touch display made of Gorilla Glass).

Also improved is the development model. While the original was programmed in .NET using either WPF or XNA, it extended those frameworks in a way very specific to the Surface. In the Surface 2.0 SDK, it builds upon the touch support designed into .NET 4.0, and allows applications to be built to run on either the Surface or Windows 7 touch devices with minimal code changes.

Windows 8 tablets secret weapon: OneNote and inking | ZDNet

Windows 8 tablets secret weapon: OneNote and inking | ZDNet.

This has always been my view of Microsoft’s tablet strength, and the competitors’ glaring weakness. For me, without a viable input method (and the onscreen keyboard is not a viable input method for anything more than 140 characters), existing tablets are nothing more than one-way consumption devices.

I, too, used slate tablets + OneNote for all of my note-taking. Not just in meetings, but when I was brainstorming, researching new ideas, collecting and annotating content from the Web, etc.

I have OneNote notebooks with every note I took from 2003 through 2008, all searchable, and all with me all the time. The only reason I stopped was because my slate tablet died a slow death, and all of the newer Tablet PCs I have tried are complete crap for handwriting (mostly because of the introduction of and focus on touch).

However, this is just me, and the way I work. As I discussed in a previous post, this is not the case for millennials (or however you want to label the up-and-coming generation). For my kids, handwriting is awkward and slow. They would much rather type things, even on smartphone keyboards, or onscreen keyboards. Writing is an absolute last resort. Look also at the fact that a number of education departments are now removing cursive writing from the curriculum. For better or worse, in the next generation, handwriting may become almost unknown.

So for Microsoft, Windows 8, tablets, and handwriting, it will ultimately come down to (as it almost always does) answering the question who is your target market?. If Microsoft is going after the same people who buy iPads, and Android slates, then handwriting may not be much of an advantage at all.

In fact, it may just make those people think “more old fashioned stuff from Microsoft”.